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As an Online Business manager (OBM) I support your small or medium business through a range of helpful channels

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​Operations Support Services  
Optimising your business operations for maximum efficiency and productivity

  • Project management & Team management
    Expert coordination of projects and staff to ensure timely delivery and optimal team performance

  • SOP Development and Workflow Optimisation
    Creation and evaluation of Standard Operating Procedures (SOPs) and streamlined business processes to enhance consistency and scalability

  • Business Documentation and Digital Organisation
    Drafting and organising key documents including contracts, templates, internal precedents with a structured digital filing system

  • Data Analysis & Custom Reporting
    Interpreting data to deliver actionable insights through detailed reports and preformance tracking

  • Market Research and Product Sourcing
    In - depth market analysis and strategic sourcing of products or suppliers to support growth and competitiveness.

Business Support Services

Comprehensive day to day business management to keep your operations running smoothly

  • Appointment Scheduling & Job Management
    End to end coordination of appointments, meetings and job workflows from the initial booking to final follow up.

  • Travel Planning and Coordination
    Full service travel arrangements including flights accommodation, itineraries and logistical support

  • Marketing Support, Event Coordination and Email Newsletters
    Assistance with marketing campaigns, event planning and regular newsletter distribution to engage your audience and build your brand

  • Executive & Personal Assistant Services
    Professional EA/PA support tailored to executives and entrepreneurs, diary planning and inbox management.

  • Corporate Governance Support
    Preparation of board documents, meeting coordination, agenda creation, and minute taking for corporate compliance and accountability

  • Basic Accounts and Accounts Receivable
    Support with invoicing, tracking payments and debtor follow-up to improve cash flow

  • Email & Inbox Management
    Decluttering and managing your inbox for improved communication, faster response times and better focus

Global Trade & Export Documentation
Expert preparation and management of international trade documents

  • Commercial Invoice and Packing Lists

  • Certificates of Origin and FTA Certicates

  • Trade Contracts

  • RFP's

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Team Management  & Staff Training Services
Empowering your team with structured management and effective training solutions to boost productivity and performance

  • Management of VA's or other contractors

  • Onboarding and training of new contractors

  • Set up and update training resources

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