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Your Zanda System,
Set Up Right.
From Day One.

Stop losing revenue to admin chaos, billing errors, and a system nobody fully knows how to use. Southon Business configures your Zanda Practice Management Software so it works the way your practice actually works  compliantly, efficiently, and profitably.



What a proper Zanda setup delivers

✦Compliant billing workflows configured from the start

✦Medicare, NDIS & private health integrations set up correctly

✦Appointment types, forms & automations tailored to your practice

✦Team onboarding so your staff can actually use it

✦A financial foundation designed to improve profitability

✦Ongoing support without the ongoing dependency

 

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The Problems I solve.

Good software, poorly set up, costs you money.

Zanda is a powerful platform but its value is only realised when it's configured correctly for your practice. Most allied health businesses go live with gaps they don't even know exist.

 

Billing Leakage You Can't See

Incorrect billing configurations mean claims get rejected, payments are delayed, and revenue quietly slips through the cracks.

Compliance You're Not Confident About


Medicare, NDIS, and private health require precise setup. Without legal and operational expertise, you're exposed to risk you may not know about.

A System Your Team Doesn't Like


Poor onboarding means workarounds, inconsistent processes, and front desk frustration all of which cost you time and client experience.

The Generic Setup That Fits No One


Default configurations are built for a hypothetical average practice not yours. Real setup requires understanding your specific workflows and financial goals.

What's Included is a complete Zanda setup service, built around your practice.

I don't hand you a user manual and wish you luck. I work alongside you to configure, test, and embed Zanda into your operations properly.

Let's Talk

We begin with a detailed review of your current workflows, billing structures, funding streams and compliance requirements so every configuration decision is grounded in how your practice actually operates

Discovery & Practice Mapping

Let's Talk

Appointment types, practitioner profiles, service codes, invoice templates, online booking rules, client intake forms, automated communications that are all set up to your specifications and compliance obligations 

Full System Configuration

Let's Talk

Medicare, NDIS, private health and self pay workflows configured and tested, to ensure your billing is clean, compliant and optimised from day one 

Billing & Payment Setup

Let's Talk

Ensure your Zanda setup reflects compliance obligations from privacy to consent to funding body requirements so your practice is protected not just functional 

Compliance Integration

Let's Talk

Hands on training for your admin team and practitioners, translating Zanda's features into plain language processes that your team can follow and resources they can refer back to after we are done

Team Training & Onboarding

Let's Talk

A defined period of post launch support so questions get answered, issues get resolved and the team grows confidence without creating ongoing dependency on external help

Post Setup Support

For practices that want more than a one-off engagement, Southon Business offers an ongoing Operational Partner service a continuous, embedded relationship focused on keeping your Zanda system running at its best and your back-end operations performing as they should.

This isn't a support helpdesk. It's a working partnership  where I take genuine responsibility for the operational health of your practice alongside you, month after month.

Growth with an Operational Partner, Not Just a Consultant

1

Ongoing Billing Management

Manage your billing workflows on an ongoing basis  processing claims, monitoring rejections, following up on outstanding payments, and keeping your revenue cycle running cleanly.

2

Scheduling  & Appointment Support

Support for your scheduling operations within Zanda  including managing appointment configurations, booking rules, waitlist processes, and practitioner calendar structures as your practice evolves.

3

System Maintenance & Optimisation

As Zanda updates and your practice changes, we keep your system current — adjusting configurations, implementing new features, and proactively identifying opportunities to improve efficiency.

Your Investment Guide

Existng Zanda Users Audit and Optimisation

Already using Zanda but not confident it's set up correctly? I conduct a thorough audit of your current configuration, identify compliance gaps, billing inefficiencies, and workflow issues then rebuild and optimise your system properly.

  • Full configuration audit & gap analysis

  • Billing & compliance review

  • System rebuild & optimisation

  • Updated team training on corrected workflows

  • Written recommendations report included

$1,300

Zana Setup & Structure Migration

A complete Zanda configuration built around your practice  including system setup, practitioner profiles, billing workflows, appointment types, forms, and migration of your existing practice structure into Zanda.

  • Discovery & practice mapping session

  • Full system configuration to your specifications

  • Medicare, NDIS & private health billing setup

  • Team training & onboarding

  • Post-launch support period included

$1,100

Ongoing · Operational Partner Support

 

An ongoing partnership covering the

operational functions your practice needs to run smoothly billing management, scheduling support, system maintenance, and compliance oversight. Available following a completed setup engagement.

  • Ongoing billing & claims management

  • Scheduling & appointment support

  • System maintenance & updates

  • Scope tailored to your practice size

From $325/ wk

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